Getting that first customer on Fiverr can feel downright impossible after you’ve set up your gig. The platform is crowded with experienced sellers who already have great reviews. But here’s the good news: if you meet all the requirements buyers are searching for, it is almost guaranteed that you will finally get your first sale.
In this article, we’ll cover all the crucial elements you need to keep in mind when trying to get customers on Fiverr. Including a few real examples on Fiverr.
7 Tips to Get Customers on Fiverr
1. Optimize Your Gig Title and Description
Fiverr’s algorithm is by far not as complex as Google’s, which is why it’s really important to directly target certain keywords by implementing them in your gig’s title and description.
Aim for a short title that clearly summarizes what you offer. Make sure to include several keywords relevant to your service that people are searching for.
For example: “I will do 3D modeling, product design, texturing and rendering”. This title includes several lower competition subjects related to 3D modeling, as well as the main keyword “3D modeling”.
When making the description for your Fiverr gig, use bullet points, headings, and bold text to make your description easy to scan. Don’t forget to include keywords naturally where relevant to get found in search results.
2. Make an Appealing Thumbnail
Nobody is going to click on a gig with 0 reviews and a boring thumbnail, this is why it’s crucial to make a thumbnail that is unique to stand out from your competitors.
Make a screenshot of the page where you want your gig to rank, and try to adjust your thumbnail until you have something that would grab your attention among all the other thumbnails.
One way to stand out from your competitors is by using colorful and contrasted colors.
Try to imagine what your potential customers would like to see when searching for a service. For instance, if someone is searching for 3D character modeling services, they are looking for a thumbnail that displays a 3D model of a character.
3. Start at Very Low Prices
Your own views and impressions don’t count on Fiverr, so it’s likely that you are missing out on a sale every time a person visits your gig.
They wouldn’t click on your gig if they weren’t interested in your service, so there must be something that is holding them back from placing an order.
This is why it’s very important to start at low prices when working your way towards your first customer, while still providing really high quality deliveries.
Most people looking for a gig meeting their requirements filter the search results by setting a pricing range to determine their budget. By offering your service at the lowest possible price, you always end up somewhere in the buyer’s search results.
4. Target Multiple Languages
By translating your gig description into different languages, you make your services accessible to more potential buyers around the world.
This inbound traffic from international customers can significantly boost your orders as all languages apart from English have way less competition.
The best part is, customers likely won't notice if you use Google Translate or ChatGPT for basic translations. While machine translation isn't perfect, it's often good enough to communicate with clients.
Adding multiple languages to your Fiverr profile is easy. Just go to your Seller Profile page, and on the left menu you'll see the option to add languages.
With just a little effort to reach global customers in their native language, you can unlock huge opportunities to grow your Fiverr business and attract more traffic.
5. Stay Online and Responsive
Being online and responsive on Fiverr can help you land that first order from a buyer.
When searching for sellers, buyers can filter by "Online Sellers" to view only gig sellers that are currently active on the platform.
By staying signed in and attentive, you automatically increase your chances of being contacted for new projects.
It's crucial to reply to any messages as quickly as possible. Slow response times reflect poorly on your Fiverr profile and could cause buyers to look elsewhere.
Download the Fiverr mobile app and set up notifications so you never miss an important message.
Your "Response Time" is displayed on your profile, so always strive for fast and effective communication.
6. Reply to Buyer Requests
Responding to buyer requests can connect you with potential customers on Fiverr. These buyers have already described in detail what services they need, so it's a great opportunity if your gig is a good match.
Most buyers look for proven sellers with high ratings, but this doesn’t mean you don’t make a chance if you have 0 ratings. When reaching out, remember to write your message in a friendly, helpful tone that showcases your experience in this field to deliver exactly what they want.
Buyer requests automatically appear in your Fiverr notifications. Just be sure to optimize your gig title, description, and tags so the algorithm can match you with relevant requests.
7. Nail That First Order
Your first order on Fiverr is critical for setting yourself up for success. While it may be tempting to do the bare minimum on a low-paying order, view it as an investment in your reputation.
It’s important to provide the buyer with that “wow effect”. Put in extra time and effort, provide excellent communication, and deliver work that goes above and beyond. The reputation is worth far more than what you'll earn on that first order.
Consider it a pyramid - that first 5-star review is the foundation, leading to your next happy customers. Additional good reviews multiply your credibility and visibility, making it easier and easier to get orders and grow your Fiverr business.
So don't stress too much about low payouts on your first order. Instead, focus on satisfying the customer.
Getting your first Fiverr customers takes strategy and effort, but is very possible for new sellers who use best practices. Here are the key tips to summarize:
Optimize your gig title and description with relevant keywords so you get found in searches. Use headings, bullet points and bold text to make it easily scannable.
Create a visually appealing thumbnail that stands out among competitors. Use colors, images, and designs that will grab attention.
Offer your gig on a low price to rank in buyer searches and get those first sales. Focus on building reviews before thinking about profit.
Translate your gig listing to reach international buyers. Use Google Translate for basic translations.
Be online and responsive to buyer inquiries. This builds trust and boosts your profile metrics.
Reply to buyer requests in a friendly, enthusiastic tone showcasing your skills.
Go above and beyond on that critical first order to wow the buyer and get a 5-star review. This will compound future success.
The key takeaway is to provide incredible value upfront, even if the first orders are low-paying. Your goal is building a great reputation. Satisfied early customers will lead to more sales and long-term success on Fiverr.
How to add tags on Fiverr?
Go to your Gig page and click "Edit Gig" to open the gig editor.
In the top bar, select the menu-item that says "Overview".
Scroll down to the "Tags" section. Here you can add tags that describe your gig.
How to promote your Fiverr gigs?
Share the link of your gig on social media platforms such as Twitter, Facebook, Instagram, and relevant forums and communities. Write engaging posts explaining what you offer.
Create a portfolio website or blog that links back to your Fiverr gig. Optimize it with keywords so it ranks well in Google for related searches.
Use paid ads if you have some budget to spend. Target specific keywords related to your gig.
What is the best freelancing service to offer on Fiverr?
Some of the most in-demand freelancing skills right now include copywriting, graphic design, web development, digital marketing, data entry, and more.
For a more extended list of top skills to consider, check out our recent article "Top 10 Freelancing Skills to Learn in 2023 for Beginners".